Open Position: Solutions Architect

Title: Solutions Architect

Department: IT

Days: Monday-Friday

Hours: 8:00 am – 4:30 pm, may vary

Essential Position Functions and Responsibilities:

  • Maintains an understanding of the “big picture” to assure that Flavorchem’s enterprise architecture supports Flavorchem’s business and technology objectives.
  • Manages the day-to-day workload and priorities of existing and new tasks, requests, and projects against available resources.
  • Serves as the lead solution/application architect and resident end-to-end process expert.
  • Responsible for day-to-day administration and operations of the ERP system and associated systems.
  • Serves as key technical resource for team, providing advice, training and technical support for various projects and day-to-day operations.
  • Provides technical support, guidance, mentoring and supervision to team members, assisting in their technical and interpersonal skill development.
  • Leads investigations and provides recommendations regarding the most appropriate technology tools to deliver desired capabilities.
  • Establishes standards and best practices for managing data access rights.
  • Strives towards re-usable, scalable, and supportable solutions.
  • Supports end-to-end solutioning for various systems, ensuring that enhancements and fixes are architecturally sound.
  • Directs the research and development activities required to evaluate, select, acquire, and implement technology systems and solutions.
  • Helps re-engineer core business processes to support end-to-end data flows that ensure a high degree of data integrity in our systems.
  • Seeks to satisfy requirements using existing (product supported) functionality versus building custom applications.
  • Continually develops skills and abilities to keep current on new technology and practices and broaden knowledge.
  • Upholds the security and confidentiality of documents and company data.
  • Manages third party providers for key services, support, and technology implementations.
  • Controls costs and manages to IT budget(s)
  • Maintains excellent communication skills, including the ability to effectively communicate at all levels, to technical and non-technical audiences.
  • Leads and/or participates in projects as required.
  • Advises on process improvement and best practices.
  • Determines root cause of problems, identifies resolutions and coordinates fixes through completion.
  • Leads a team to support a 24/7 manufacturing environment. Participates in production support.
  • Partners with Infrastructure on the design and maintenance of system environments.
  • Provides emergency support for critical system issues, including leadership in diagnostic direction and patch/release support.
  • Able to work independently with a high degree of self-motivation and little oversight; Willing to constructively challenge the way things may have been done in the past when appropriate.
  • Effectively prioritizes service requests, escalations along with other duties and tasks daily.
  • Provides support as needed outside of normal business hours.
  • Other duties as assigned.

Skills/Abilities Required:

  • Bachelor of Science in Information Technology related field. Equivalent experience will be considered.
  • 7+ years of experience in supporting ERP implementations.
  • 5+ years of experience implementing enterprise IT applications, defining, and mapping business processes, and understanding integration between various applications.
  • 5+ years of experience in IT positions with increasing responsibility.
  • 5+ years of hands-on experience designing, configuring, and maintaining ERP solutions as well as end to end business processes.
  • Strong business acumen and understanding of business operations.
  • Work experience as a Solutions Architect in at least a couple projects.
  • Experience with multiple ERP implementations preferred; Advanced expertise in at least one required.
  • Strong understanding of end-to-end Supply Chain Activities + Manufacturing.
  • Ability to analyze ambiguous technical and business situations and be able to determine appropriate solutions.
  • Background in technical program management and/or consultancy with track record of successfully architecting and deploying solutions.
  • Strong experience in reengineering and standardizing processes.
  • Effective in taking a probing and analytical approach to pre-empt potential problems and identify inefficiencies.
  • Strong critical thinking, problem-solving and analysis skills. Excellent attention to detail.
  • Driven, dedicated individual that expects high quality results from him/herself, their direct reports, others around them and leads by example.
  • Excels as an individual contributor and as part of cross-functional teams to ensure successful and effective delivery of work.
  • Ability to document business processes and system architectures.
  • Experience in a solution governance role.
  • Excellent collaboration skills, evidence of building highly effective engagement and partnerships with stakeholders.
  • Comfortable having challenging discussions and working toward consensus.
  • Experience with data governance processes.
  • Excellent verbal and written communication skills, able to communicate complex information clearly and concisely to technical and non-technical audiences, across all levels of the organization. Translating technical concepts into layman’s terms is an essential skill.
  • Experience with cloud platforms (i.e., Azure, AWS).
  • Prior consulting experience preferred (internal or external).
  • Experience supporting customer service, manufacturing, procurement, marketing, sales, logistics, and financial communities.
  • Strong project/team management experience. Able to plan projects, allocate resources, and prioritize initiatives.
  • Excellent organizational and time management skills, with the ability to deliver commitments while managing multiple priorities.
  • Familiarity with Software Development Life Cycle, Waterfall, Agile delivery processes.
  • Strong technical documentation skills.
  • Technical third-party API integration experience required.
  • Experience managing 3rd party service providers.
  • Reliable, predictable attendance is required. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.
  • Primarily an in-office position, however some flexibility is offered to work at home.
  • Minimal travel expected.
  • No food allergies
  • Must have the ability to climb stairs and maneuver underneath desks and tables

If interested, please submit a resume to [email protected]. Put the position title in the subject line, no phone calls please.