Privacy & Cookie Policy

Flavorchem Corporation (together with its subsidiaries and affiliates, “Flavorchem”, “we”, “us”, or “our”) are committed to protecting the privacy of the personal information that we collect from you when you visit our Website. This Privacy Policy describes the personal information we collect about you, how we use your personal information, how we protect your personal information, and your rights regarding your personal information collected by us.

Capitalized terms not defined in this Privacy Policy have the meaning ascribed to them in the Flavorchem Website Terms of Use.

1.  COLLECTING YOUR PERSONAL INFORMATION

We collect personal information from and about you when you visit our Website.

Google Analytics. We use a tool called “Google Analytics” to collect information about use of our Website. Google Analytics collects information such as how often users visit the Website, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this Website. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is governed by the Google Analytics Terms of Use and the Google Privacy Policy.

You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. You can find additional information on how to install the browser add-on referenced above by visiting https://tools.google.com/dlpage/gaoptout.

Facebook Pixel. We also use “Facebook Pixel” on our Website. This tool allows user behavior to be tracked after they have been redirected to a website by clicking on a Facebook ad, which enables us to measure the effectiveness of our use of Facebook for statistical and market research purposes. A cookie may be stored on your computer for this purpose. Data collected by Facebook Pixel is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which may link this information to your account or use it for its own purposes. Please see Facebook’s Data Usage Policy for information regarding Facebook’s handling of this information.

You may opt out of Facebook’s collection and use of information by visiting https://www.facebook.com/help/568137493302217.

Cookies. Cookies are small text files sent and saved on your device that allows us to identify visitors of the Website and to create aggregate information of our visitors. This helps us to improve the Website and better serve our users. The cookies will not harm your device or files. We use cookies to tailor the Website and the information we provide in accordance with the individual interests of our users.

Remarketing cookies. We use third-party re-marketing tracking cookies, including Google Ads, Facebook and LinkedIn. These enable us to show advertisements to you on other sites across the internet. These re-marketing tracking cookies do not collect personal information about you, but identify your device in order to provide advertisements based upon your past visits to our Website.

You may opt-out of our use of cookies by clicking on “Manage Consent” at the bottom of our Website and then accessing and adjusting your “Cookie Settings.” You may also obtain information about opting out of third-party use of cookies and device identifiers and how such parties may use any personal information they collect about you as follows:

Third-Party Opt-Out Privacy Policy
Google https://adssettings.google.com/ https://policies.google.com/privacy
Facebook Facebook Ad Preferences https://www.facebook.com/about/privacy/previous
LinkedIn LinkedIn Settings & Privacy https://www.linkedin.com/legal/privacy-policy

 

Information You Provide To Us. We may also request and collect identifying information about you, such as your name, email address, phone number, and other personal information as indicated on forms set forth on the Website. You provide this personal information when you interact with us, sign up for information, and provide user feedback or reviews. It is your choice to provide this information and you are not required to do so unless it is necessary to complete your desired transaction with us.

2.  USING YOUR PERSONAL INFORMATION

We do not sell or share your personal information, except as set forth below.

Third-Party Service Providers. We employ other companies and individuals to perform certain functions, including but not limited to developing systems, analyzing data, providing marketing assistance, and providing customer service. We may provide your personal information to these third-party service providers as necessary to perform such functions for us. Your personal information may not be used by these third-party service providers for any other purpose other than to perform the services provided to us.

Legal Process. We may be required to transfer or disclose your personal information to comply with a legal obligation, subpoena or other demand from governmental authorities, or when we reasonably believe the law requires such disclosure. We also reserve the right to share your personal information with legal authorities and other companies for fraud protection and credit risk reduction, to detect any technical or security vulnerabilities, to enforce our Terms of Use or other applicable policies, or to otherwise protect the rights, property, safety, or security of third parties, Users of our Website, and Flavorchem.

Sale of Business. In the event we ever sell or transfer all or a portion of our business, such transaction will likely involve the transfer of your personal information if it is still held by us at that time. We will use commercially reasonable efforts to require the acquirer of your personal information to protect it in a manner consistent with our Privacy Policy in effect at the time of such transaction.

3.  PROTECTING YOUR PERSONAL INFORMATION

We are committed to protecting the personal information we collect from and about you. While no system is completely secure, we believe that we have implemented reasonable measures to reduce the likelihood of an unauthorized disclosure of your personal information. We maintain reasonable physical, electronic and procedural safeguards to protect your personal information from alteration, misuse or loss. We have implemented procedures designed to restrict access to your personal information only to those personnel who have a business need. We also conduct employee training to emphasize the importance of maintaining the confidentiality of your personal information.  We will take disciplinary or other corrective action in order to ensure our employees comply with this Privacy Policy.

In the unlikely event of an unauthorized disclosure of your personal information, we will make every effort to notify you in a timely manner and limit any further unauthorized disclosure as required by applicable law.  If you believe your personal information has been compromised, or if you have any other concerns about our security or privacy practices, please notify us at the address or email address provided below.

4.  YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION

You may have certain rights under applicable data protection laws in relation to the personal information we hold about you. In particular, you may have a right to:

  • Right to Know/Access: request a copy of personal information we hold about you and how such information has been processed;
  • Right to Correct: ask that we update the personal information we hold about you, or independently correct such personal information that you think is incorrect or incomplete;
  • Right to Delete/Erasure: ask that we delete personal information that we hold about you from live systems, or restrict the way in which we use such personal information (for information on deletion from archives;
  • Right to Consent/Opt-out: object and/or withdraw your consent to our processing of your personal information (to the extent such processing is based on consent and consent is the only permissible basis for processing);
  • Right to Non-Discrimination: not be treated differently based upon your exercise of any rights allowed under applicable data protection laws.

These rights may vary depending upon which jurisdiction you reside in. If you would like to exercise these rights or understand if these rights apply to you, please send an email to [email protected]. We will take commercially reasonable steps to accommodate your requests promptly or inform you if we are unable to accommodate your request.

We may change, add, or delete portions of this Privacy Policy at any time at our sole discretion. It is your responsibility to check this Privacy Policy for changes prior to engaging in any interaction with us. Your continued use of the Website, creation of an Account, or purchase of Products or Services from us following the electronic posting of changes to this Privacy Policy constitutes your acceptance of any changes. We will use reasonable efforts to notify you of any such material changes by posting notice of the changes on the Website, and/or, in our sole discretion, by email or other means.

If you have any concerns or questions about privacy at Flavorchem or wish to report a suspected violation of this Privacy Policy, please email [email protected].